Services
Administration & Email Management
1. Calendar & Scheduling
✅ Scheduling and managing appointments
✅ Sending calendar invites and reminders
✅ Rescheduling or canceling meetings
✅ Coordinating meetings across time zones
✅ Booking travel arrangements and accommodations
✅ Managing to-do lists and deadlines
2. Inbox management
✅ Filtering and organizing emails
✅ Responding to emails on behalf of clients
✅ Drafting and proofreading emails
✅ Managing email folders and labels
✅ Unsubscribing from spam/junk emails
✅ Setting up email autoresponders
✅ Following up on unanswered emails
✅ Creating and managing email templates
3. Administrative Support
✅ Data entry and database management
✅ Creating and formatting documents
✅ Organizing digital files and folders
✅ Preparing meeting agendas and notes
✅ Conducting research and summarizing findings
✅ Managing contact lists and CRM updates
✅ Creating spreadsheets and reports
✅ Processing invoices and expense tracking
Content & Social Media Support
1. Content Creation & Management
✅ Formatting and proofreading blog posts
✅ Researching blog topics and keywords
✅ Creating content outlines or drafts
✅ Uploading and scheduling blog posts in WordPress
✅ Writing meta descriptions and SEO optimization
✅ Repurposing blog content into social media posts
2. Social Media Management
✅ Scheduling posts on Facebook, Instagram, TikTok, LinkedIn, and Pinterest
✅ Writing captions and hashtags for posts
✅ Engaging with followers (replying to comments & DMs)
✅ Creating basic graphics using Canva
✅ Researching and implementing social media trends
✅ Managing a content calendar
3. Video & Podcast Assistance
✅ Writing YouTube video descriptions with SEO keywords
✅ Creating timestamps and summaries for videos/podcasts
✅ Uploading and scheduling videos on YouTube or social platforms
✅ Repurposing videos into short clips or reels
4. Email Marketing & Newsletter Support
✅ Formatting and scheduling email newsletters
✅ Managing subscriber lists and segmentation
✅ Writing and proofreading email campaigns
✅ Creating automation sequences
Customer Support & Client Management
1. Customer Service & Email Support
✅ Responding to customer inquiries via email or chat
✅ Managing customer service tickets
✅ Inbound calls
✅ Following up with clients and leads
✅ Handling refunds, cancellations, or service modifications
2. Client Onboarding
✅ Sending onboarding emails and welcome packets
✅ Setting up and maintaining client records in a CRM
✅ Sending invoices and payment reminders
✅ Scheduling calls and managing client communication
3. Community & Membership Management
✅ Managing private Facebook or Slack groups
✅ Moderating online communities and responding to posts
✅ Assisting members with login or subscription issues
✅ Sending out event or webinar reminders
4. Communication & Client Support
✅ Managing customer inquiries via email
✅ Sending follow-ups and reminders to clients
✅ Drafting professional correspondence
✅ Sending thank-you notes and appreciation emails